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Application Support Engineer - Finance - Charlotte, NC

Job Title: Application Support Engineer - Finance - Charlotte, NC
Contract Type: Permanent
Location: Charlotte, North Carolina
Industry:
Salary: US$85000.00 - US$90000.00 per year
Reference: BBBH19801_1539194553
Contact Name: Crystal Caceda
Contact Email: crystal.caceda@twentyrecruitment.com
Job Published: October 10, 2018 19:02

Job Description


Application Support Engineer - Finance - Charlotte, NC

Salary: $90K + Bonus potential

Technical Skills: Application Support, C#, FTP, Windows, SQL Server, Oracle, .NET

Job Description:
Application Support Engineer who will take on the daily support of the products installed. Support responsibilities include identifying issues, properly documenting calls and working with internal staff and clients for successful resolutions in a timely manner.

Key Responsibilities:

  • Identify and implement operational improvements for processes, performance and reliability
  • Develop an understanding of procedures and SLAs for all services supported
  • Provide on call support via a rota
  • Train level 1 team to perform an adequate level of triage



Profile:

  • Technical experience with Windows based operating systems like SQL Server
  • Technical Applications support
  • Strong troubleshooting and analytical skills
  • Computer Science Degree



If interested, please apply on the link or send your CV via email Alternatively, if this role isn't for you, but you are still interested in other opportunities, please reach me at 646-741-3374.