Application Support Engineer - Finance - Charlotte, NC
Salary: $90K + Bonus potential
Technical Skills: Application Support, C#, FTP, Windows, SQL Server, Oracle, .NET
Application Support Engineer who will take on the daily support of the products installed. Support responsibilities include identifying issues, properly documenting calls and working with internal staff and clients for successful resolutions in a timely manner.
- Identify and implement operational improvements for processes, performance and reliability
- Develop an understanding of procedures and SLAs for all services supported
- Provide on call support via a rota
- Train level 1 team to perform an adequate level of triage
- Technical experience with Windows based operating systems like SQL Server
- Technical Applications support
- Strong troubleshooting and analytical skills
- Computer Science Degree
If interested, please apply on the link or send your CV via email Alternatively, if this role isn't for you, but you are still interested in other opportunities, please reach me at 646-741-3374.